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For Ecommerce Stores

The AI Chatbot That Converts Ecommerce Visitors

Shoppers who can't find answers leave. An AI chatbot trained on your product catalogue, shipping policy, and FAQs keeps them engaged — and captures leads from those who aren't ready to buy yet.

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Turn browsers into buyers

Answer product questions instantly

Shoppers ask “What size should I order?” and “Does this work with X?” before they buy. Your chatbot answers from your product pages — no extra setup.

Capture pre-purchase leads

Not ready to buy today? The chatbot captures their email so you can follow up with a discount code or reminder campaign.

Deflect repetitive support emails

Shipping times, return policy, sizing guides — your chatbot handles them so your team focuses on complex issues.

How it works

  1. 1

    Crawl your store

    Paste your store URL. Sitepilot crawls your product pages, category pages, FAQ, and policy pages. The knowledge base is ready in minutes.

  2. 2

    Place the widget

    Embed on every page, or specifically on product pages and cart. One script tag, no developer needed.

  3. 3

    Capture and convert

    Enable lead capture to collect emails from interested visitors who aren't ready to buy. Route them to your email marketing list automatically.

Frequently asked questions

Can the chatbot answer questions about specific products?

Yes. Sitepilot crawls your product pages and learns descriptions, specs, sizing, and availability. Shoppers can ask 'Does this come in XL?' or 'Is this compatible with X?' and get accurate answers from your existing content.

Can it help reduce cart abandonment?

Yes. A chatbot placed on the cart and checkout pages can answer last-minute questions about shipping cost, returns policy, and delivery times — the top reasons shoppers abandon carts — without them leaving the page.

What happens with questions about order status?

Sitepilot is not an order management system, so it can't look up specific order details. For general order-related questions ('How long does shipping take?', 'What's your return policy?'), it answers from your policy pages. For specific orders, it can capture contact info and route to your support team.

Does it work with Shopify or WooCommerce?

Yes. The embed script works on any platform. For Shopify, paste it into your theme's layout.liquid file. For WooCommerce, add it via a custom HTML widget or theme footer.

Turn visitors into buyers with AI chat

Add a chatbot to your store in minutes. Free trial included.

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