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For Docs & Help Centers

An AI Chatbot for Your Documentation and Help Center

Nobody reads documentation linearly. Users search, skim, and get frustrated when they can't find a specific answer. A chatbot trained on your entire docs site answers “How do I configure X?” in seconds — with a reference to the exact page.

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Make your docs work harder

Instant answers from your docs

Users type a natural language question and get a direct answer — no need to scroll through a 50-page guide to find the one relevant paragraph.

Reduce repetitive developer questions

Developer docs generate the same 20 questions over and over. Your chatbot handles them so your team isn't stuck in Discord answering the same thread every week.

Identify documentation gaps

Every question the bot can't answer is a gap in your docs. The conversation logs are your user research — a direct window into what's missing.

How it works

  1. 1

    Crawl your docs site

    Paste your documentation URL (docs.yourproduct.com). Sitepilot crawls every page and indexes the content — typically 5–15 minutes for a standard docs site.

  2. 2

    Embed on every doc page

    Add the widget script to your docs site's global layout. It appears as a chat bubble on every page so users can ask questions without leaving.

  3. 3

    Review failures weekly

    Check the questions your bot couldn't answer. Each one maps to a page that needs to be written or improved.

Frequently asked questions

Can the chatbot cite which doc page it's answering from?

Sitepilot returns answers grounded in your content. You can configure the bot to include a 'Learn more' link to the source doc page in its responses — so users can read the full context if they want.

Does it work with GitBook, Docusaurus, or ReadMe?

Yes. Sitepilot crawls any publicly accessible URL. GitBook, Docusaurus, ReadMe, Mintlify, and custom documentation sites all work — as long as the pages are publicly accessible (not login-gated).

How does it handle versioned documentation?

Point Sitepilot at your primary (current) version's docs. If you have multiple active versions, you can create separate bots per version and embed them on the relevant version's pages.

What about API reference docs with lots of code?

Sitepilot handles code-heavy content well. It can answer questions like 'What parameters does the /users endpoint accept?' if your API reference is in HTML. OpenAPI spec pages (Swagger UI) may not crawl as cleanly — upload your OpenAPI YAML as a text paste instead.

Make your documentation searchable by conversation

Set up in under 10 minutes. Free trial, no credit card required.

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